Privacy Policy

Overview

Sterling Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

• Contact information (name, email, company)
• Project requirements and business information you share
• Communications with us via email or contact forms

Automatically Collected Information

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on site

How We Use Your Information

• To respond to your inquiries and provide services
• To improve our website and services
• To send relevant communications (with your consent)
• To comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data at rest and in transit (TLS 1.3)
• Role-based access controls
• Regular security audits and monitoring
• SOC 2 Type II compliant infrastructure available
• HIPAA-ready architecture for healthcare-adjacent projects

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time.

Third-Party Services

We may use third-party services for analytics, hosting, and communication. These providers are contractually obligated to protect your data and use it only for specified purposes.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

Contact Us

For privacy-related inquiries, contact us at: hello@sterlinglabs.ai